Welcome to the Cheap Toys Store FAQ page! We’re here to make your toy-shopping experience as joyful as playtime itself. Below you’ll find answers to our most common questions about products, shipping, payments, and more!

🎯 About Our Store

What kind of toys do you sell?
We specialize in affordable, high-quality toys that spark joy! Our collection includes:
  • Adorable animal dolls and plush toys
  • Interactive learning toys for developmental play
  • Nursery gifts and bedding for little ones
  • Fun activity toys and baby bouncers
  • Exciting vehicle toys and rattles
Every item is chosen to bring smiles while keeping your budget happy!
Who is your typical customer?
Our toys delight parents, grandparents, and gift-givers worldwide who want:
  • Budget-friendly prices without compromising quality
  • Fast, reliable shipping for last-minute gifts
  • Educational and developmental toy options
  • Cute and cuddly plush companions
  • Stress-free shopping with easy returns
Whether you’re shopping for birthdays, nursery essentials, or just-because surprises, we’ve got you covered!

📦 Shipping & Delivery

How long does shipping take?
We hop to it like bunnies! Here’s our transparent timeline:
  • Order Processing: 1-2 business days
  • Standard Shipping (DHL/FedEx): 10-15 days after shipping ($12.95 flat rate)
  • Free Shipping (EMS): 15-25 days after shipping (orders over $50)
Pro Tip: Combine items to hit $50 for free shipping!
Do you ship worldwide?
Yes! We ship joy globally, except to a few remote areas in Asia and select regions where our delivery fairies haven’t mastered the routes yet. If you’re unsure about your location, just email us at [email protected]!
Can I track my order?
Absolutely! Once your order ships, we’ll send you a tracking number via email so you can follow your package’s journey to your little one’s hands.

💳 Payments & Orders

What payment methods do you accept?
Checkout is as easy as ABC with:
  • VISA
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely – we protect your information like a mama bear protects her cubs!
Can I change or cancel my order?
We process orders super fast (like magic!), but if you contact us immediately at [email protected], we’ll do our best to catch your order before it hops out of our warehouse!

🔄 Returns & Exchanges

What’s your return policy?
We offer a 15-day return window from the delivery date. Just email our friendly team at [email protected] to start the process. Returns must be in original condition with all packaging.
Who pays for return shipping?
For changed minds, the customer is responsible for return shipping costs. If the return is due to our error (wrong item or defective), we’ll cover the costs – because fair play is the best play!
How long do refunds take?
Once we receive your return, refunds are processed within 3-5 business days. The time it takes to appear in your account depends on your payment provider – typically 5-10 business days.

❓ Other Questions

Are your toys safe for babies?
Safety is our top priority! All our toys meet international safety standards. For babies, we recommend selecting items from our Baby Bouncers & Play Mats or Soft Toys & Rattles collections which are specially designed for little ones.
Do you offer gift wrapping?
While we don’t currently offer gift wrapping, our packages arrive in cheerful packaging that’s perfect for gifting! Many of our plush toys come with their own adorable tags and ribbons.
How can I contact customer service?
Our toy-loving team is always here to help! Email us at [email protected] and we’ll respond faster than a kid spotting an ice cream truck!

Remember: At Cheap Toys Store, we’re not just delivering toys – we’re shipping happiness!
Still have questions? Let’s play (email) tag: [email protected]